each rug is handmade and requires specific care to keep them looking their best! rugs may be cleaned with a vacuum cleaner. spot clean with mild soap and water. do not machine wash, bleach, or iron. trim any loose fibers with scissors. rugs are recommended to hang on the wall or place in a low traffic area to ensure longevity. avoid excessive foot traffic and shoes. not recommended for bathmat use. as with any rug, they may accumulate dirt over time. for a deeper clean, use a Bissell Little Green carpet cleaner (or a similar product) to remove stains and brighten colors.
shipping & returns
all sales are final. as a small business, I cannot guarantee returns and refunds, sorry!
if item is damaged upon receipt, please send photos of the item immediately. exchanges may be considered on a case-by-case basis.
for custom orders, sales are final.
due to covid restrictions and high shipping costs, larger rugs can only be shipped to the USA. international shipping can be arranged by contacting me!
local drop off
if you live in Bowling Green, Kentucky, you may use the code 'keepbgweird' at checkout for free shipping. I will drop off your rug within 1-5 days after checkout. if any issues arise I will contact you via email or text and we can arrange pickup/dropoff options!